Given the increasing variety and varying
complexities of modern bikes, the only fair way to charge for servicing is to base it on
time.
All servicing is now billed at £50 per hour to the nearest 15
minutes (£12.50).
Our service rates are labour costs only, parts are not included. Our initial assessment
will give an idea of requirements and we will always contact you prior to installation
of any additional necessary parts, so please ensure we have up to date contact details
for you.
Please note:
- Any worn/broken/replaced parts will be disposed of unless otherwise requested.
- We would ask you to collect your bike within a week of it being serviced or
repaired.
- We reserve the right to charge for storage if bikes are not collected within a
reasonable time.
- Our fixed service charges are representative of the time time taken to complete stated works, there are instances when additional time is required (eg. certain headset/disc brake integrations, badly corroded/seized or particularly dirty parts, power tool requiremnets or a combination!) In such cases any labour time over and above the allotted, will be billed at our standard rates.
- Regular maintenance reduces the chances of future jobs escalating as outlined above.
- While we ensure parts are installed per manufacturers settings and guides, after fixed services you may experience settling - if you need a tweak within the first 2 weeks of picking your bike up, just drop it in.
- It is worth remembering that Warranty on new products is likely conditional to regular routine maintenance. For example, the likes of Campagnolo (up to 4 year warranty), CeramicSpeed (up to 6 years) and Chris King, stipulate this.