We kindly ask that, where at all possible your bike is in store no later than 10:00 on the day of your service. If necessary you may bring your bike in on an earlier date and leave it with us.
One of the service team will go through an initial assessment to better understand your requirements and offer guidance on any potential parts so as to streamline the works and get the bike back to you asap. We will do our utmost to have your bike ready to ride by the end of the day - subject to the availability of spares.
One of the service team will go through an initial assessment to better understand your requirements and offer guidance on any potential parts so as to streamline the works and get the bike back to you asap. We will do our utmost to have your bike ready to ride by the end of the day - subject to the availability of spares.
Additional Parts:
Our initial assessment will give an idea of requirements and we will always contact you prior to the installation of any necessary, additional parts and will not continue with any work until we have spoken to you first. Please ensure we have up-to-date contact details for you.
Deposit:
A £50.00 deposit will be taken to secure a workshop booking and will be deducted from your final bill.
The deposit is non-refundable if your appointment is cancelled within 48 hours of the day of your workshop booking.
Things to note:
- If we have to clean your bike, you will incur a £15 cleaning charge
- Any worn/broken/replaced parts will be disposed of unless otherwise requested.
- We would ask you to collect your bike within a week of it being serviced or repaired. We reserve the right to charge for storage if bikes are not collected within a reasonable time.